Returns + Replacements

  • The consumer has the right to withdraw without justification within 14 calendar days of the order’s FIRST DELIVERY ATTEMPT DATE, in accordance with Law 2551/1994 (as amended by K.Y.A. Z1-891/2013)
  • Store credit does not apply for items ‘ON SALE’.
  • Items ‘ON SALE’ category can only be replaced after request via email. Non refundable.
  • Items on SPECIAL OFFERS category (incl. Black Friday, Bazaar, Special events, FLASH SALES) can not be returned or refunded.
  •  Shipping charges, cash on delivery fees or credit card feed on returns are not refundable.
  • Pieces must be completely unworn and in the original condition, packaging with all labels intact. Goods must be unworn and unwashed and where relevant, hygiene strips must be in place. Please wear underwear when trying on briefs and avoid make up coming into contact with underwear or clothing when trying them on. We may refuse to refund if it’s clear this hasn’t been done, and return the goods to you.
  • Merchandise returned for replacements are subject to full inspection.
  • If an item is delivered defective, not in the colours described or is missing parts, a total refund (total purchase price + original shipping) is eligible
  • There are no replacements on items damaged in shipping. In that case, you must file a claim with the carrier.
  • Without full tracking we are not held responsible for returns.
  • All return packages are to be fully insured.
  • For returns + replacements please email us: info@wildangelofficial.com
  • Be sure to include your full name and order number.
  • All return /refund shipping costs are covered by the customer.

Shipping

SHIPPING within Greece

  • Orders processed and shipped Monday-Friday only by BOW NOW.
  • No orders are processed or shipped on the weekends or national holidays
  • Any orders placed after 12:00 pm, please allow us 1-5 working days
  • All orders with any Pre Order item(s) will be held and shipped together on the date listed for Pre Order arrival.
  • We do not ship to any Hotels, Vacation homes, or temporary addresses.
  • You will be emailed your tracking number, if your order is eligible for one, as soon as your order ships.
  • Wildangelofficial is not responsible for tracking any orders that have been shipped. Please check the provided links for tracking information.
  • If package status shows delivered, and you did not receive the item, all claims must be made by the customer with the designated carrier.

Payments

Wild Angel Official Payments

  • Payments in wildangelofficial.com are gathered through our payment system which is connected to Piraeus Bank.
  • Cash on delivery payment method is supported within Greece only

We support the following credit, debit and prepaid cards:

Visa / Mastercard / Maestro / Paypal

Contact

Still have questions?